Privacy Policy

Privacy Statement

Roseland Retreats is registered with the UK Data Protection Registrar and endeavours to follow all the guidelines and rules set out in the Data Protection Act 1998 and General Data Protection Regulation EU 2016/679.

We will not disclose your personal details to any third parties unless it is necessary to do so. On those occasions when we do need to disclose personal information, such as preparing Conveyance Illustrations for you, processing your business, or obtaining compliance and regulatory advice, we will do so on a confidential basis and in accordance with the Data Protection Act.

We have notified our processing of personal data under the Data Protection Act 1998. We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information that we do collect.

Contact Details

If you have any comments or concerns regarding our privacy policy please contact us at info@roselandretreats.com

What we use personal data for

We collect personal data to enable us to identify you and to deliver marketing and promotions based upon your demographics and search criteria, and for the purposes of statistical analysis.

The information is used for system administration purposes and to form personalised profiles and demographics that we may use to improve the content of our communications to you. In order to collect customer use profiles, we may use "cookies" to store and track information about your use of Roseland Retreats.
We will use this personalised information to keep you informed of areas you may have an interest. If you would prefer not to receive communications from us, please tell us by email to info@roselandretreats.co.uk

What we won't do with your personal data

We will not sell, rent or disclose your personal details to any third parties, except:

when required to do so by law
in response to a valid legal request by a law enforcement officer or government agency
when you have explicitly or implicitly given your consent

Access to personal data

Under the Data Protection Act 1998 we are entitled to charge an administration fee for answering your request of £10. All requests for copies of personal information should be made in writing accompanied by the administration charge to Roseland Retreats, 3 The Arcade, St. Mawes, Truro, TR2 5DT